To complain or not to complain part 2

Act Without Delay Recent case decisions by the Local Government and Social Care Ombudsman (the Ombudsman) have highlighted some of the points we made in our previous legal blog, which highlighted good practice guidance on how to avoid complaints escalating to the Ombudsman. You can find our previous legal blog… Continue reading

Part 1: Special Guardian Order Support plans – cases before the Local Government and Social Care Ombudsman (LGO) highlight the importance of getting the right support plan

Once an individual has exhausted the statutory complaints process within the Local Authority and is not satisfied with the outcome, the individual complainant can then apply to the LGO for a further independent investigation of their complaint. The LGO shares their decisions on their website; the reason for this is… Continue reading

Part 2: Special Guardian Order Support Plans-cases before the Local Government and Social Care Ombudsman (LGO) emphasise the importance of getting the right support plan

You can read the related Part 1 on SGO support plans by clicking here part-1-special-guardian-order In part 1 a number of cases before the LGO highlighted the need to provide the right support and guidance to carers and children subject to Special Guardianship Orders (SGO). The LGO in it’s report,… Continue reading

July Newsletter

This month we wanted to share some useful resources with you. Guidance on Hospital discharge and community support guidance This guidance applies in relation to adults being discharged from acute hospitals and community rehabilitation units in England, excluding maternity patients. Forced marriage How to protect, advise and support victims of… Continue reading

National review into the murders of Arthur Labinjo-Hughes and Star Hobson

The tragic deaths of Arther Labinjo- Hughes and Start Hobson created a public outcry. From these tragedies, lessons need to be learnt. To assist in this process, the national review has recently published a report by The Child Safeguarding Practice Review Panel -Child Protection in England following both children’s… Continue reading