To complain or not to complain part 2

Act Without Delay Recent case decisions by the Local Government and Social Care Ombudsman (the Ombudsman) have highlighted some of the points we made in our previous legal blog, which highlighted good practice guidance on how to avoid complaints escalating to the Ombudsman. You can find our previous legal blog… Continue reading

To complain or not to complain Part 1

Good practice guidance relating to complaints made against Children Services.  In a recent training session, I was requested to clarify what happens if someone wants to complain against a decision made by children social care services. So this legal blog is about the complaints process. This legal blog is intended… Continue reading

Part 2: Special Guardian Order Support Plans-cases before the Local Government and Social Care Ombudsman (LGO) emphasise the importance of getting the right support plan

You can read the related Part 1 on SGO support plans by clicking here part-1-special-guardian-order In part 1 a number of cases before the LGO highlighted the need to provide the right support and guidance to carers and children subject to Special Guardianship Orders (SGO). The LGO in it’s report,… Continue reading